RETURN, REFUND & SATISFACTION POLICY
Last updated: June 29, 2026
At LeanHygiene we want you to feel completely confident in your purchase. Our policy covers three situations:
1. Satisfaction Guarantee — not happy, even if you've used it
If you're not satisfied with your deodorant for any reason, contact us within 30 days of delivery at hello@leanhygiene.com and we'll refund you. You do not need to return the product. Limit of one satisfaction refund per customer.
2. Change-of-Mind Returns — unopened & unused
If you change your mind, you may return unopened, unused items in their original packaging within 30 days of delivery. The customer is responsible for return shipping costs and any return fees. Once we receive and inspect the returned item, approved refunds are processed within 5–10 business days to your original payment method.
3. Damaged or Wrong Item — Our fault
If your order arrives damaged or you received the wrong item, email hello@leanhygiene.com with a photo and we'll send a replacement or issue a refund right away, no return required.
How to Reach Us
- Email: hello@leanhygiene.com
- Support hours: Monday–Friday, 12:00PM – 5:00 PM EST
Canadian Consumer Rights
This policy does not affect your statutory rights under the Competition Act or provincial consumer protection legislation, including the Consumer Protection Act (Ontario), Consumer Protection Act (British Columbia), or equivalent legislation in your province.